memoir โ€” by Syandan

Urbantap โ€” Map-Based Property Discovery

A spatial map based browsing experience that helps real-estate brokers discover, compare, and evaluate projects visually and faster.

Timeline

Oct 2025

Key Areas

UX Strategy ยท Research ยท User Problem Identification ยท UI Design ยท Spatial Management

People Involved

2 Product Designers (Me)
1 Project Manager
4 Developers
(Frontend + Backend)

Brokers navigate one of the most information-dense markets in the world. Every day, they search through hundreds of real-estate projects spread across Dubaiโ€”off-plan launches, ready communities, investment clusters, and micro-localities that change value block by block.

Yet the tools they relied on were built like spreadsheets: rigid lists, long scrolling, scattered filters, and no sense of geography.

To solve this, I redesigned property discovery around something brokers intuitively understand: a map.

+22%

Increase in Project Discovery

+32%

Drop in Filter Drop-offs

+24%

Faster ROI Checks

Why introduce a map-based property discovery feature?

The Dubai property market moves with extraordinary speed. A new off-plan launch can go live at 11 AM and sell out half its inventory by 3 PM. Brokers must navigate constantly shifting neighbourhoods, developer clusters, ROI pockets, and pricing trendsโ€”all while responding quickly to clients.

It was like searching for a building on Google Maps using only text.
Brokers often told us: โ€œI know the city. I just need the app to show me the city.โ€

That became the central idea: turn property discovery into spatial exploration.โ€จโ€จGive brokers a map that thinks, updates, filters, clusters, and calculates just as fast as they do.

Map-based flow for brokers

Step 01

Map Opens With Live Project Pins

Brokers land on a map showing all nearby projects. Pins adjust as the map moves, giving instant spatial awareness.

Step 02

Search for Areas or Projects

Typing a location or project recenters the map instantly, helping brokers jump directly to the region they care about.

Step 03

Apply

Filters

A clean filter modal lets brokers refine results by price, developer, amenities, and property type. The map updates immediately.

Step 04

Clustered Pins Expand

on Zoom

Dense areas group into clusters. Zooming in smoothly breaks them apart, keeping the map readable and organized.

Step 08

Info Button Shows Quick Coach Marks

A guided overlay explains map controls, pin behavior, and filters โ€” reducing onboarding friction.

Step 07

Turn on ROI Heat

Map Layer

A heat map overlays ROI performance across neighborhoods, helping brokers spot high-return zones instantly.

Step 06

Use Horizontal โ€œActive Projectsโ€ List

A scrollable list mirrors the projects shown on the map, supporting brokers who prefer list-first browsing.

Step 05

Tap a Pin to View Mini Project Card

A bottom sheet reveals essential info โ€” price, location, furnishing โ€” with quick actions like Calculate ROI or Create AI Presentation.

Background โ€“ Understanding the Issues Faced

Who are the Users?

Real-estate brokers working in fast-paced sales environments.

Their goals -

๐Ÿšฉ

Find relevant projects quickly

๐Ÿšฉ

Access tools with minimal effort

๐Ÿšฉ

Understand neighbourhoods

๐Ÿšฉ

Filter projects intelligently

The Problem

๐Ÿ˜ข

Endless lists of projects to be scrolled vertically

๐Ÿ˜ข

Slow filtering for different properties present

๐Ÿ˜ข

Scattered tools (ROI Calculator, AI Presentation)

๐Ÿ˜ข

A steep learning curve for new brokers and exploring

This needed to be changed to

How do we let brokers see the right properties, in the right places, with the right contextโ€”instantly?

We wanted to change that - to make a unified centralised Lead Management System.

๐ŸŽฏ Objectives

The goal was to build a map-based feature easy to navigate for the brokers:

  • Dubai has tightly packed neighbourhoodsโ€”pins had to be readable and cluster intelligently.

  • How do you show properties, ROI, filters, and scrollers without overwhelming the map?

  • Price, amenities, developers, location, project typeโ€”everything needed to sit in one place.

  • Some brokers prefer maps; others prefer lists. Both needed to work seamlessly together.

  • Map browsing is new for many brokers; onboarding had to be effortless.

Process

01

Identify Core Problems

Mapped how brokers currently search for properties and documented gaps in discovery, comparison, and ROI clarity.

02

Define Experience Goals

Set direction: make browsing visual, comparisons faster, filters simpler, and ROI more immediate.

03

Sketch & Test Key Interactions

Explored low-fi concepts for pin clustering, filters, heat maps, and mini cards to validate the structural foundation.

04

Build High-Fidelity Prototypes

Refined animations, clustering behaviour, bottom sheets, and filter modals to shape the final interaction model.

05

Usability Testing With Brokers

Checked learnability, ease of navigation, map clarity, and the usefulness of quick actions like ROI & AI Presentation.

06

Final Refinement & Handoff

Polished visuals, improved guidance through coach marks, documented behaviors, and delivered fully specโ€™d flows for development.

1 โ€“ Interactive Property Pins

Problems

Brokers struggled to understand where projects were located. With only list-based browsing, they had no sense of density, or proximity. High-density areas became overwhelming without a visual system to organise them.

Solutions

Introduced dynamic project pins that update as the map moves :

  • Revealing developer names and project counts only when relevant.

  • Cluster logic groups dense zones, making the map clean, readable, and easy to navigate.

Info text that guides users back to an area displaying active projects when they scroll away from the mapโ€™s coverage.

+22%

Increase in Project Views

+32%

Faster project identification

2 - Mini Project Information Card

Problems

Brokers had to open full project pages just to check basic details, slowing down comparisons and adding unnecessary steps during client conversations.

Solutions

A one tap bottom sheet showing important details at a single glance

Quick details to Project Name, Starting Price, Location.

Secondary Details displayed like Project Age, Furnished Status and City.

The Oasis

Starting Price

1,200,000

Location

Sidra Villas II, Dubai Hills

Project age

Less than 5 years

Furnishing

Furnished

City

Dubai

Calculate ROI

Create AI Presentation

Calculate ROI and Generate AI Presentations instantly without getting into details.

+13%

Increase in Project Interaction

1.3x

AI Presentations Generated

3 โ€“ โ€œView Active Projectsโ€ Horizontal Scroller

Problems

Not all brokers are comfortable with map-first interfaces. Some prefer list browsing and felt lost when forced into spatial navigation.

Solutions

A horizontal scroller shows all projects visible on the map, synced in real time. This supports list-first users without breaking the map flow, making discovery inclusive for all browsing styles.

Charming Cottage in

Dubai Hills

Dubai Hills, UAE

Starting from

15,00,000

Get AI Presentation

Luxury Villa in Business Bay

Business Bay, UAE

Starting from

35,00,000

Get AI Presentation

Charming Cottage in

Dubai Hills

Dubai Hills, UAE

Starting from

15,00,000

Get AI Presentation

Modern House in Palm Jumeriah

Palm Jumeriah, UAE

Staring from

25,00,000

Get AI Presentation

Brokers can horizontally scroll through a list of projects, fully synchronised with all applied filters.

-44%

Reduction in Fraudulent / Unverified Visits

+34%

Faster Visit Completion Rates

4 - ROI Heat Map Layer

Problems

Brokers needed faster ways to identify profitable areas, but previously had to manually compare ROI across multiple screensโ€”slow, error-prone, and time-consuming.

Solutions

Heat Map to represent high ROI Areas which is also a locality based filter

Heat Map to represent high ROI Areas which is also a locality based filter

+32%

Faster ROI Evaluation

"Brokers reported of having high confidence during client pitches."

5 - Info Button & Guided Coach Marks

Problems

Map-based discovery was completely new for many brokers. Without guidance, users didnโ€™t understand clusters, filters, or how the heat map workedโ€”leading to confusion and hesitation.

Solutions

A guided coach-mark accessible via the info button, along with a first-time onboarding walkthrough for new users.

+32%

Faster ROI Evaluation

1.2x

Higher Confidence in Client Pitches

Final_for_sure_final_UI.fig

Map Displayed Projects

To Reduce Clutter

Content Out of View

Project Details

Active Projects

Heat Map Feature

Heatmap with Locality

Defined Filters

Amenities Filter

Final Reflections

๐ŸŽฎ

Showing properties on a map helped brokers understand location and relevance instantly.

๐ŸŽ

Mini cards, synced lists, and heat maps made exploration faster without extra screens.

๐Ÿ˜ƒ

Coach marks and simple guidance made a new map feature easy for everyone to use.

DESIGNED WITH

BY SYANDAN ROY

cyanroy.designs@gmail.com

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